Reviews
What customers say about us
9.1
1557 reviews
10
13 June 2022
Responsive and professional - Such an efficient and kind team. Actually a pleasure to have around. They always asked in doubt, suggested changes to the shipment allocation and were very thorough - Simple, smooth and flexible. But also very clear about instructions and split of the shipment between the air and sea freight. - I would use Gosselin again with tout hesitation - Sharlene was amazing at both preparing us before the movers arrived and keeping us updated all along the process until delivery. She was amazing to deal with!
Richard Andrade
10
10 June 2022
David Gilmartin
10
8 June 2022
K. M.
9
5 June 2022
S. Z.
9
31 May 2022
N. S.
10
30 May 2022
L. S.
10
30 May 2022
P. D. C.
9
26 May 2022
Johan De Deyn
10
25 May 2022
M. H.
9
25 May 2022
Mr. Yashenko was very professional and accurate in his coordination and surveys. - Everyone on the team was professional, on-time, courteous, and a pleasure to work with. - Again - professional crew on the Russia point of service. - The representative was excellent in every aspect.
J. M.
10
23 May 2022
P. D. C.
9
23 May 2022
My belongings arrived exactly on time. I was well supported by the UK removal team who were a pleasure to deal with. - Daria kept me well informed and updated throughout the process. Response rate to any questions was always timely. - The move went well, helped by the friendly \u0026 professional crew.
L. H.
9
18 May 2022
R. S.
7
17 May 2022
S. A. B.
9
17 May 2022
M. A.
10
16 May 2022
Really short delay between loading in Moscow and delivery in Belgium. Knowing the situation at the customs and borders with Russia and Europe, it's an unbelievable quick service. - Team worked quickly and accurately. - We asked to leave all boxes in the garage without unwrapping. So, not much attention to care with. Anyway, team was polite and quick. Arrived on time as planned. - Due to the critical situation in Moscow, there was no time for a survey. But the team came and saw on that same day what to take with. - Nice contact. Absolutely nothing to argue about it. Thanks Anika
10
13 May 2022
E. T.
10
10 May 2022
Good work, keep it up - We cannot comment as we were not present, but nothing bad was reported to us - The team was pleasant, efficient and attentive to our demands - Accommodating and responsive - Also accommodating and responsive
Carl-Alexander Baines
7
9 May 2022
The sales representative did a very good job at first ( better than two other companies ). However as time got closer to the packing dates I had to send him him a few reminders and in one instance he forgot to communicate a request for extra paper to the customer service coordinator ( he was at that point loaded with work ). - The packing crew were very friendly, helpful, polite.
G. S.
8
9 May 2022
Very nice person and make all the process easy
U. L. M.
9
4 May 2022
P. R.
10
3 May 2022
N. M.
9
3 May 2022
The team was very polite and professional, it was a very good experience! - Same as for question 3
9
3 May 2022
T. G.
10
2 May 2022
P. A.
10
29 April 2022
M. D. F. - P.
8
29 April 2022
He reacted constructively to the additional coats incurred by the sudden change of the delivery date by offering to pay for these costs. - The performance was impaired by a late unilateral change of the agreed delivery date.
K. J.
10
25 April 2022
P. T.
9
25 April 2022
M. T. V.
10
24 April 2022
Communication was friendly, informaitv, efficient. - The sales representative was punctual, quick and responded to the customer's appointment requests. The company was also on time for the packing appointment and the material was packed in an exemplary manner - All very fine. Packing team was super friendly and cautious with the material to be packed. - Without mentioning my name you can use it. - All very fine. The team was very kind, efficient and did a good job.
R. N. L.
8
22 April 2022
The movers required a lot of oversight to get everything—e.g., drawers were incompletely unpacked, etc. - Michael was very helpful and communicative. I would have appreciated knowing that storage costs in Switzerland on the front end of my move were a possibility, but I understand this was an unusual case. But it's helpful to have visibility into what costs might come up, even if they're seen as unlikely. - I appreciated having expert support through a complex international move. - The movers were great, but arrived 2.5 hours later than scheduled, with no warning about the late arrival
Emma Cofer
9
20 April 2022
E. N.
9
17 April 2022
A check of the provided customs documents at the time when I submitted them would might have shown that a further declaration from my employer was necessary. This declaration was requested shortly before the final delivery of the moving goods. That beeing said, it was no problem to get it in time from my employer. - I assume 10 means "perfect" and 1 is "poor".
B. T.
7
16 April 2022
In Antwerp on Monday 11 April there were cars parked before the house even if no parking signs had been present over the weekend. This make it somewhat difficult for the movers to operate. I tried to call the move coordinator but I could not reach her (apparently on vacation) or anybody else and had to call the police - with a non Belgian telephone number not evident. Eventually the problem was solved but generated some frustration by everyone.
10
16 April 2022
Dora is always nice - I have had a good experience with Gosselin and she is my main contact! - your crew was also very nice and pretty patient because it was a lot of items.
9
13 April 2022
The 2 guys from Drent Transport en Verhuizingen were great. Polite, helpful, careful, efficient. Prior to the transport, the teamleader cross checked the items as listed and the actual items (boxes) and items in boxes, since something was off. In the end, we received all items we were expecting. They also dropped off 2 of our items at an additional location. - Very customer oriented. Dominique went the extra mile to help locate specific pieces in storage on my request. She understood my concern and wanted to come with a solution. She did!
M. G.
10
11 April 2022
very good service, from communication, to speed and flexibility - I'm recommending to colleagues :) - very satisfied - there was a small issue with the parquet, but was solved in a very efficient way - only if you put "anonymus" - Jill has been extremely helpful all along the moving process! I am happy to recommend her for the kindness, speed and competence :) - really very good - I'm would recommend
G. G.
9
11 April 2022
really happy in the end with how everything turned out! everyone really did their best! At some times it felt not all information was shared from colleague to colleague. - Great service by the 2 men here in the netherland to! - The 2 gentleman Richard and John who packed up my appartment where super stars! - Great! - Sharlene was really amazing and kind. Really made the difference throughout the journey
N. P.
10
8 April 2022
V. R.
10
7 April 2022
All packing was efficiently carried out and would definitely recommend - A great job by everyone. - Very quick to reply to questions - Would highly recommend Gosselin and their partners GBLiners.
Jane Hannam
10
4 April 2022
Byeongwook Son
10
2 April 2022
P. V.
10
1 April 2022
M. O.
10
1 April 2022
D. M.
Be smart. Move with your smartphone.
Ask for a guided virtual survey. Capture the volume of your household goods with your smartphone. A Gosselin colleague will assist you in the process.