Reviews
Rated 5 stars by customers around the world
9.1
1733 reviews
9
4 May 2022
P. R.
10
3 May 2022
N. M.
9
3 May 2022
The team was very polite and professional, it was a very good experience! - Same as for question 3
9
3 May 2022
T. G.
10
2 May 2022
P. A.
10
29 April 2022
M. D. F. - P.
8
29 April 2022
He reacted constructively to the additional coats incurred by the sudden change of the delivery date by offering to pay for these costs. - The performance was impaired by a late unilateral change of the agreed delivery date.
K. J.
10
25 April 2022
P. T.
9
25 April 2022
M. T. V.
10
24 April 2022
Communication was friendly, informaitv, efficient. - The sales representative was punctual, quick and responded to the customer's appointment requests. The company was also on time for the packing appointment and the material was packed in an exemplary manner - All very fine. Packing team was super friendly and cautious with the material to be packed. - Without mentioning my name you can use it. - All very fine. The team was very kind, efficient and did a good job.
R. N. L.
8
22 April 2022
The movers required a lot of oversight to get everything—e.g., drawers were incompletely unpacked, etc. - Michael was very helpful and communicative. I would have appreciated knowing that storage costs in Switzerland on the front end of my move were a possibility, but I understand this was an unusual case. But it's helpful to have visibility into what costs might come up, even if they're seen as unlikely. - I appreciated having expert support through a complex international move. - The movers were great, but arrived 2.5 hours later than scheduled, with no warning about the late arrival
Emma Cofer
9
20 April 2022
E. N.
9
17 April 2022
A check of the provided customs documents at the time when I submitted them would might have shown that a further declaration from my employer was necessary. This declaration was requested shortly before the final delivery of the moving goods. That beeing said, it was no problem to get it in time from my employer. - I assume 10 means "perfect" and 1 is "poor".
B. T.
7
16 April 2022
In Antwerp on Monday 11 April there were cars parked before the house even if no parking signs had been present over the weekend. This make it somewhat difficult for the movers to operate. I tried to call the move coordinator but I could not reach her (apparently on vacation) or anybody else and had to call the police - with a non Belgian telephone number not evident. Eventually the problem was solved but generated some frustration by everyone.
10
16 April 2022
Dora is always nice - I have had a good experience with Gosselin and she is my main contact! - your crew was also very nice and pretty patient because it was a lot of items.
9
13 April 2022
The 2 guys from Drent Transport en Verhuizingen were great. Polite, helpful, careful, efficient. Prior to the transport, the teamleader cross checked the items as listed and the actual items (boxes) and items in boxes, since something was off. In the end, we received all items we were expecting. They also dropped off 2 of our items at an additional location. - Very customer oriented. Dominique went the extra mile to help locate specific pieces in storage on my request. She understood my concern and wanted to come with a solution. She did!
M. G.
10
11 April 2022
very good service, from communication, to speed and flexibility - I'm recommending to colleagues :) - very satisfied - there was a small issue with the parquet, but was solved in a very efficient way - only if you put "anonymus" - Jill has been extremely helpful all along the moving process! I am happy to recommend her for the kindness, speed and competence :) - really very good - I'm would recommend
G. G.
9
11 April 2022
really happy in the end with how everything turned out! everyone really did their best! At some times it felt not all information was shared from colleague to colleague. - Great service by the 2 men here in the netherland to! - The 2 gentleman Richard and John who packed up my appartment where super stars! - Great! - Sharlene was really amazing and kind. Really made the difference throughout the journey
N. P.
10
8 April 2022
V. R.
10
7 April 2022
All packing was efficiently carried out and would definitely recommend - A great job by everyone. - Very quick to reply to questions - Would highly recommend Gosselin and their partners GBLiners.
Jane Hannam
10
4 April 2022
Byeongwook Son
10
2 April 2022
P. V.
10
1 April 2022
M. O.
10
1 April 2022
D. M.
Be smart. Move with your smartphone.
Ask for a guided virtual survey. Capture the volume of your household goods with your smartphone. A Gosselin colleague will assist you in the process.