Reviews
What customers say about us
9.1
1566 reviews
10
17 October 2023
J. M.
8
16 October 2023
Better selection of partners abroad - creating more contractual means of pressure on tghem
G. S.
9
16 October 2023
The moving team in St.-Petersburg was 2 hours late without any warnings or calls, that was disappointing.
9
16 October 2023
Overall I was very pleased with my move experience. The crew was pleasant, hardworking and moved our items quickly but also skillfully. They helpfully planned a move so that we could sleep in the new residence the first night and finish moving the items on the second day. My only complaint with the move was some scratching of the floor in the apartment we moved out of - Moserstrasse 33 which we noted in the move documentation.
Y. L.
9
13 October 2023
N. V.
10
13 October 2023
Masters in packaging - Very effective - Asian Tigers and Gosselin were very helpful
A. V.
9
13 October 2023
T. Diderich
Moved to
China
from
Singapore
10
12 October 2023
Have moved many times and this was definitely one of our best experiences. Everything from the initial survey to the packing, the delivery, and the communication along the way was very good. Thank you Anka and Zsolt! - Same as above. Nice guys who made the whole process very smooth and treated all our items with care. - The crew that came out to pack up our household goods were very friendly and communicated well. And they did a GREAT job packing everything, protecting all our valuables. - She was proactive with providing information and very responsive when I contacted her
Matthias Stickler
9
12 October 2023
Great packing team! - The container arrived, was cleared and items delivered in good time compared to other recent removals of colleagues. Planning, preparation and organisation was excellent. No major damages or losses, very well done! - I am recommending to use Gosselin to my colleagues - very attentive and responsive, took into account all concerns and replied to questions without delay.
C. S.
8
11 October 2023
R. B.
9
11 October 2023
Henri Dossche
Moved to
India
from
Pakistan
8
11 October 2023
Bruno Angelet
10
11 October 2023
Igor Kreslo
8
11 October 2023
L. J. S.
Moved to
China
from
Spain
10
11 October 2023
fast, professional, helpful - super professionals, kind, precise, taking care, honest, excellent team work - precise, rapid, kind, great humour, really professional - best move ever - clear messages, well organised, kind, listening, perfect work coordination, when needed rapidly responded
P. W.
9
11 October 2023
A. V.
8
10 October 2023
Luc Truyens
10
10 October 2023
M. O. C.
9
10 October 2023
E. L.
7
10 October 2023
Het verhuisteam - van Poolse origine - kwam ruim anderhalf uur te laat aan in Hoeilaart. Dit kan gebeuren, maar ik verwacht een verwittiging vanwege GOSSELIN zelf in dit geval. Het team heeft me gebeld met een Pools nummer, dat neem ik niet op omdat ik dit nummer niet ken. - Vriendelijk team, prima op tijd, goed geholpen bij het uitalden van de goederen. - Heel tevreden, ik kon steeds op een vlotte en correcte opvolging rekenen. Waarvoor dank.
T. B.
9
10 October 2023
A. A.
10
9 October 2023
V. J.
10
9 October 2023
Ceren Gorur
10
9 October 2023
C. R.
10
9 October 2023
Plamen Gospodinov
4
7 October 2023
A. E.
9
7 October 2023
Visite virtuelle - Vraiment excellent, au service du client
S. L.
7
6 October 2023
J. D.
8
5 October 2023
Very helpful, correct and efficient. - Original estimate turned out way too low -- packing and pick-up took 1,5 days in stead of 1 day. Some items were poorly packed and some glassware turned out to be broken at arrival. Some items that ware not supposed to be moved were packed (without consulting). Some kitchen machines were packed separately from their original packing (which was then also included separately -- empty!)
W. P.
10
5 October 2023
N. B.
Moved to
Philippines
from
South Africa
10
4 October 2023
R. C.
Moved to
Spain
from
Brazil
9
4 October 2023
Carole van Eyll
10
3 October 2023
Important to provide food and beverages for workes during breaks (incl. lunch). Was not provided.
S. T.
Moved to
Kenya
from
United States
9
3 October 2023
Coralie Blunier / Stephane W. Guertin
9
3 October 2023
E. S.
Moved to
Ireland
from
United States
9
3 October 2023
I. D.
8
2 October 2023
Goesselin performed very well. Only thing was that several smaller items very accidentally not packed in Tansania. However I appreciate very much that Goesselin was ready to cover the costs for the non packed items. - Some items were left behind so it seems no thorough check was done at the end of the move. - The performance of all staff was very good, there were just quite a lot of changes in staff I the last 2 months because of different absences. But overall the replacement worked smoothly.
S. M.
10
2 October 2023
G. B.
8
2 October 2023
M. B.
10
2 October 2023
E. D.
Moved to
Ireland
from
United States
8
2 October 2023
Continuous supervision. - Extremely punctual and reliable on site. - Extremely punctual and reliable on site. The packing and loading service was absolutely prudent, the staff ensured an overall excellent process. - Information about the removal process and the handling on site often only came upon request. As the conditions on site had not been inspected beforehand, there were problems with the arrival and unloading of 3 vehicles. Unfortunately, only 3 people were assigned to the move, but they did their best to make the move appear successful in the end. We would like to express our appreciation for the service and performance of these three Georgian employees and their 4th colleague who came to help at the end ! - Realistic planning.
10
2 October 2023
Uiterst vriendelijk en behulpzaam en duidelijk kennis van zaken. - I will keep using Gosselin for future moves. - Crew members waren zeer vakbekwaam en professioneel.
10
1 October 2023
Very fast to deliver my boxes, the personnel was lovely and professional
C. B.
9
29 September 2023
Guy Sevrin
9
29 September 2023
G. O.
9
29 September 2023
O. B.
10
29 September 2023
P. S.
9
29 September 2023
L. J. M.
8
28 September 2023
H. B.
Moved to
Senegal
from
United States
10
28 September 2023
A. S.
9
27 September 2023
Good team ,excellent service in general ...they were prepare for the heavy piece and did a very good job unpacking and placing items . - Overall excellent ,but 3 personnes for a 250kg piece was "light" , good that we got some help from city worhers ... - I hesitated between Good and Very Good ,some misses in communication went for good but still I am very happy in general
U. & T. C.
10
27 September 2023
The coordinator was very responsive and the communication was very clear; the coordinator responded very quickly and efficiently to all my requests for information.
R. L.
Moved to
Mauritania
from
Ecuador
10
27 September 2023
I. K.
9
26 September 2023
Both the initial as well ass the 2nd. representative acted fast and well .. - Very good.. the team packing on site for our transfer were nice people and took good care of our belongings.... all arrived well and in good condition... - We -my wife and I are happy that despite the difficulties in the current political environment, the Gosseling team managed to get our belongings were they should be... ie. with us on the new address..... - Sandro constantly stepped in on any questions which popped up and as such provided a ''safe'' feeling.. - Despite the various issues with paperwork at the airport and unclarity on the transport mode and route under the given political circumstances, Moscow managed to get our duty free import secured.... The team with delivery on site worked well and fast.. - No additional remarks or comments...
F. K.
10
26 September 2023
Miguel Pires
Moved to
Denmark
from
Angola
9
26 September 2023
Johan Ceusters
10
25 September 2023
Saman Edirimanage
8
24 September 2023
J. G. L.
10
23 September 2023
Jan Banka
9
23 September 2023
A. R.
10
22 September 2023
J. B.
10
22 September 2023
P. K.
10
21 September 2023
Very good team and handled all Our things carefully. - Very fast, a few broken items but nothing too relevant. - Excellent communication, very responsive and extremely patient. Thanks for all your support Federica!
Jonathan Fernandez
8
21 September 2023
Not sure who that is, not even sure I was in touch with them. - Very efficient, but sometimes at the expense of care for some items (some clothes thrown in boxes, etc.).
E. V.
7
21 September 2023
totally focused on speed and not on quality, fixing of the wall after damaging it, was very well done - what sales representative?
S. P. R.
Moved to
Iran
from
Vietnam
9
20 September 2023
M. D.
8
20 September 2023
P. H.
9
20 September 2023
A. M.
9
20 September 2023
J. A.
10
20 September 2023
Arjan is very professional and always responsive to our questions. We really appreciate his assistance and being so reliable. - We prefer not share our names. - Professional with good communications. Careful during the moving, and on-time. - Professional movers who were careful in packing the items for the move.
I. O. L. H.
7
20 September 2023
See comments wrt sales rep - actions like this do not bode well to gain a client's trust. - The sales representative was in and out within a couple of minutes, hardly asked any questions, and fully underestimated the total volume and the type of cargo (sensitive art was not note beforehand and thus the correct packaging materials were not used). I can imagine that the total cost was underestimated as well as such, which is convenient as this was a tender offer. The packers handled the situation very well but were equally irritated of the fact that they were not well prepared for the packing. Instead of 2-3 hours, they spent at least 8 hours to pack everything.
K. D.
8
19 September 2023
S. D. W.
Moved to
India
from
Turkey
8
19 September 2023
Everything went well, except for some damage on a few items and a delay in air freight delivery. - Overall good but I regret that a few items were badly packed leading to damage.
J. I.
9
19 September 2023
A. P.
10
19 September 2023
M. C.
9
18 September 2023
Cédric Craninx
9
18 September 2023
J. S.
8
17 September 2023
Moving team was friendly, efficient and very quick - Two of the boxes were damaged quite badly and it was clear that the one box was repacked in the process, which is a bit concerning. - Lisa was very friendly and helpful but didn't mention that she would be going on leave so when I sent the final list there was nobody to assist and Steven and Anika had to step in to provide an ad-hoc solution.Once I spoke to Anika things were arranged for collection and it went smoothly from there. Tonnie also helped a great deal once the collection was made.
A. D. W.
9
15 September 2023
M. P.
5
15 September 2023
Z. B.
7
14 September 2023
The delivery in itself was very good, the 2 movers were great ! However we had to wait a very long time between the shipment was cleared by customs in Miami and the delivery in Jersey City, which we did not understand and put us in a difficult position.
F. T.
10
13 September 2023
I just want to shout out the amazing service of this partner. They were fast, accurate, and friendly. They're a partner you should cherish! - Clear communication, always friendly, absolutely amazing!
S. M.
9
13 September 2023
Y. A.
9
12 September 2023
Federica was really wonderful to work with -- super communicative over email and phone. When I had questions like, "The bank wants me to make sure you're not a scammer, can you reassure me?" she did. I would work with Packimpex/Gosselin again, thanks to Federica, and I will recommend your service to others.
L. G.
Be smart. Move with your smartphone.
Ask for a guided virtual survey. Capture the volume of your household goods with your smartphone. A Gosselin colleague will assist you in the process.