Your international move in 5 clear steps
Step-by-step to your new life
STEP 1
Pre-move survey & Consultation
Your international move begins with a professional pre-move survey and personal consultation. This step lays the foundation for everything that follows. A Gosselin relocation expert takes the time to understand your household, destination, timeline and personal situation-so your move is planned correctly from the very start.
During the survey, we look beyond volume alone. Special items such as artworks, vehicles, musical instruments, collections, or high-value belongings are identified early, along with practical details like access conditions, staircases, elevators, parking possibilities and destination-specific requirements.
For smaller moves, a self-survey allows you to film your belongings at your own pace. For added reassurance, many clients choose a guided virtual survey, where you complete the survey while video chatting with a Gosselin relocation professional. Your expert actively guides you through the process, asks the right questions and helps spot items or considerations that are easy to overlook-such as fragile pieces, packing challenges or customs-related details you might not think to mention yourself.
STEP 2
Household inventory & personal moving quote
After the pre-move survey, our specialists create a detailed household inventory and volume assessment. Every item is carefully reviewed, with special attention given to fragile, high-value, or unusual belongings such as artworks, antiques, musical instruments, or vehicles. This detailed approach allows us to plan your move accurately and realistically from the start.
Based on this inventory, you receive a clear, non-binding personal moving quote. It provides a transparent overview of the services included-such as professional packing, international transport, customs clearance and delivery-so you know exactly what to expect. Optional services like moving insurance, storage, art transport or international car shipping can be added based on your needs.
This step is about clarity and confidence. If you decide to move forward, your estimate can be converted into a binding agreement, ensuring that pricing, planning and expectations are fully aligned before your international move begins.
STEP 3
Packing & preparation
Proper packing is one of the most important parts of an international move - and it’s where experience truly makes the difference. Gosselin’s professional packing crews are specially trained for international relocations, working to export standards that protect your belongings across long distances, multiple handovers and changing climates.
Every item in your household is handled with care. Furniture is professionally wrapped, household goods are carefully boxed and fragile or high-value belongings receive the extra attention they require. For artworks, antiques and delicate objects, dedicated packing solutions are used, including custom-made wooden crates, protective wrapping and specialist handling. Vehicles are also carefully prepared for overseas shipment in line with international transport and safety regulations.
If items need to be disassembled before transport, our handyman services take care of this professionally and ensure everything is ready for careful reassembly at destination. Once packing is complete, a detailed and clearly labeled household inventory is finalized, supporting smooth customs processing, accurate tracking and secure handling - so you can feel confident that every item is accounted for from departure to arrival.
STEP 4
Secure overseas transport & customs
Your belongings are transported using the method that fits your move best - by road, sea, or air-based on your timing, destination and budget. This can include shared or dedicated containers, air freight for essential items, or specialized transport for heavy or delicate artworks. Throughout the journey, your shipment is carefully coordinated and monitored by our teams.
Customs is often the most stressful part of an international move - but it doesn’t have to be. Gosselin takes care of all customs formalities, guiding you through country-specific rules, required documents and restricted items well before your shipment reaches the border.
Thanks to our long-standing experience moving households to both familiar and less obvious destinations, we know how to deal with different procedures, authorities and timelines. We prepare everything in advance, communicate clearly and stay in close contact with customs officials to avoid delays, unexpected costs, or last-minute surprises.
You focus on your new life abroad. We make sure your belongings get there smoothly.
STEP 5
Door-to-door delivery & aftercare
Once your shipment arrives, Gosselin coordinates the delivery from point A to point B, aligned with your arrival and local conditions. Your belongings are carefully unloaded and placed in the correct rooms, with unpacking services available if requested. High-value items, artworks and vehicles are handled with the same care and attention at destination as at origin.
If your timeline requires flexibility, short- or long-term storage solutions can be arranged before, during, or after delivery. Comprehensive moving insurance protects your belongings throughout the entire journey, giving you peace of mind from departure to arrival.
Even after delivery, our support continues. Gosselin remains available for aftercare, follow-up questions and additional services-because a successful international move doesn’t end until the final box is unpacked and you are fully settled in your new home.
Client satisfaction comes first
Because a successful move is measured by how you feel
An international move is more than logistics - it’s a personal experience. At Gosselin, client satisfaction is at the heart of everything we do, from the first conversation to the moment you feel at home in your new surroundings.
We believe peace of mind comes from being listened to, kept informed, and supported throughout the process. That’s why our teams take the time to understand your situation, communicate clearly at every stage, and handle your belongings with care and respect. Each move is managed with the same attention to detail, whether it involves a small household relocation or a complex international assignment.
Your experience matters to us. Once your move is complete, we invite you to share your feedback - was the timing right, did the packing and unpacking go smoothly, did you feel supported along the way? Your insights help us refine our services and continuously improve the experience for future clients, and perhaps even for friends or family you may recommend us to.
We listen, we improve, and we care - because a reliable international move isn’t just about getting your belongings from point A to point B, it’s about how you feel when it’s all done.
Get a free quote!