Reviews

L. N.

Moved to Rwanda from Belgium

C. O.

Moved to South Africa from Belgium

S. V. d. H.

Moved to Colombia from Albania

J. L. V.

Moved to Nepal from Belgium

C. W.

Moved to Indonesia from Brazil

J'ai apprécié la rapidité dont elle a traité mes demandes par e-mail ainsi que sa disponibilité - Ils étaient très pressés, on fait le déménagement très rapidement ce qui a provoqué quelques dégât sur mes biens. Cependant, la personne qui s'occupait de gérer l'arrivée des cartons et de surveiller que le déménagement se passe bien était professionnel et j'ai apprécié cela. - Je n'ai pas déménagé depuis la Suisse mais depuis Berlin. J'ai trouvé les déménageurs sympas.Ils ont fait en sorte de réduire le nombre de cartons en essayant au maximum de les remplir pour gagner de la place car je leur ai dit que j'avais déjà atteint la limite lors de mon déménagement depuis la Suisse.

N. B.

Moved to Turkey from Switzerland

She provided extremely effective and polite support - Please make sure that all persons involved are trained and apply OSH measures (and, especially in developing countries, of course have social security coverage even if they are casual workers).

A. K.

Moved to Switzerland from Rwanda

X. W.

Moved to France from China

D. N. d. D.

Moved to Spain from Austria

Leider gab es am Ankuftsort einige Schaden. - FYI Sie hat Ihre Stelle neu während meinem Umzug übernommen. Aber der früherer Kollege war auch ganz gut

V. H.

Moved to Myanmar from Tanzania

Radoslava Ullinska

Moved to Botswana from Belgium

G. D.

Moved to Malawi from Belgium

M. M.

Moved to Belgium from Belgium

Thomas Marteau

Moved to Mexico from Belgium

A. P.

Moved to Chile from Netherlands

C. B.

Moved to Portugal from Belgium

T. M.

Moved to Nepal from Belgium

Christina Rasschaert

Moved to Belgium from Germany

Die Leistung des Umzugsbesichtigers war sehr gut. Das Problem im Besichtungsprozess ist, dass wir das Prozedere 4-mal machen mussten. Gosselin kann natürlich nichts dafür.

J. P.

Moved to Kenya from Switzerland

Pierre Kemula

Moved to Belgium from Germany

D. B.

Moved to Belgium from Ukraine

I prefer not to be mentioned, but nevertheless appreciated your services a lot

P. O.

Moved to Thailand from Switzerland

Zhe Chen

Moved to Poland from Poland

Very good but the packing time took 4 days which usually took 2 in previous origin service. But everything was really well packed.

M. J. H. G.

Moved to Ghana from India

The delivery took place 1 month later than expected

M. Y.

Moved to United Arab Emirates from France

Eka is very good but needs to improve her English for dealing with international clients. At times, it was difficult to understand her emails. - The pack out was seamless. GOSSELIN was professional in handling mishaps. Investing some time with partners at destinations to get a clear checklist of requirements/documents will improve the service. - Destination partner did not communicate required documents in a timely manner, which resulted in significant delays and inconvenience.

O. S.

Moved to Spain from Georgia

B. V. L.

Moved to Congo from United States

Excellent. Friendly and efficent packaging staff. - All fine. However, there has been a misunderstanding on our side at the beginning. We supposed that the packaging date at our home in Switzerland more than a month prior to our departure date would speed up the move and enable an earlier delivery in the destination country. This was a false assumption because the goods could only be shipped once the visa and the permits had been received in the destination country. Please make sure that it is cleary understood by your next customer. - All fine. When setting the delivery date, we had to insist with the local service provider on a specific date that we had announced well in advance because the local company wanted to change the date at very short notice. However, this was not possible due to our own absences. - All fine. Very good, close and continuous support.

S. Z.

Moved to Colombia from Switzerland

A. G.

Moved to Turkey from Switzerland

P. D.

Moved to United Kingdom from Belgium

P. S.

Moved to France from United States

For Yangon, I would also recommend AGS as a potential local agent

D. C.

Moved to Switzerland from Myanmar

Jeremie - Easy to communicate, professional and reliable delivery Excessive pricing for parking in Paris, while I could book it by myself for 200€ less…

J. E. P.

Moved to France from Israel

Charles Randaxhe

Moved to United States from Burundi

They are highly efficient and kind.

J. B. S.

Moved to Canada from France

The move took very long, the container stayed for more than three weeks in Belgium waiting for a ship, with better planning that was maybe not necessary - More frequent updates would have been appreciated - Professional team

F. V. d. K.

Moved to United States from Belgium

G. L. P.

Moved to France from France

The waiting time was very long: around 5 months. The packing in Burundi was of good quality. - The destination was in the USA, not China.

A. K.

Moved to China from Belgium

F. R.

Moved to Belgium from Pakistan

Movers were very kind, rather professional and efficient. However, they did unfortunately break a glass door cabinet. Other than that, good service.

A. J.

Moved to Belgium from Belgium

V. N.

Moved to Switzerland from Brazil

M. S.

Moved to Belgium from Belgium

T. R.

Moved to Switzerland from Belgium

Nothing was unpacked. For the London delivery the guys were in a hurry due to the rain. For the York delivery nothing was unpacked either. We were all left with the waste material. - It was only the books that were packed haphazardly. The team needs to know that some books are valuable, and collectors items. The rest was packed extremely well. - I have used Gosselin many times and am always looked after very well, especially by your coordinator Mary and people in UK office. - Great communication.

S. G. D.

Moved to United Kingdom from United Arab Emirates

J. L. D.

Moved to France from Ireland

Comme certains meubles n’avaient pas été protégés, et qu’il pleuvait à destination il m’a fallu nettoyer les meubles afin que l’eau ne laisse pas de marque. De plus certaines étiquettes ont été apposées directement sur les meubles et sont difficiles à enlever. Seul un verre et un cadre ont été cassés

A. C.

Moved to Switzerland from France

A. G.

Moved to Georgia from Poland

Excellent service.. move was seamless - Very professional and organized throughout the entire moving process

K. M.

Moved to United Kingdom from United States

Ein Möbelstück wurde beschädigt. Das kann durchaus Mal passieren, jedoch sitzen wir nun auf diesem Möbelstütz und wissen nicht was wie und wo wir es entsorgen müssen. Klarere Informationen vom Unternehmen wären hier hilfreich gewesen

M. H.

Moved to Poland from Switzerland

M. M.

Moved to Belgium from Belgium

E. S.

Moved to Senegal from United Arab Emirates

A recommander. Aucun point négatif à donner. Mon seul point dérangeant mais c'est du à ma localisation de départ, j'ai du aller chercher une chargement smde cartons moi-même avec mon véhicule à une heure de route. Une visite technique nous aurait permis de réceptionner les dits cartons. - Tout était parfaitement millimètre. Timing, professionnalisme et gentillesse. Très soigné et rapide - Toujours à l'écoute et très réactive. Elle répond aux emails le jour même et s'arrange pour trouver des solutions clients - Pas de visite - Tout était parfaitement millimètre. Timing, professionnalisme et gentillesse. Très soigné et rapide.

N. D. C.

Moved to France from Germany

A. A. M. E.

Moved to Egypt from Ukraine

M. F.

Moved to Belgium from Italy

G. R.

Moved to Israel from Belgium

After 25 years of services and 9 moves, it was the first time that once installed and all the cardboard boxes are empty that if I want those removed I would have to pay a fee. This might be new I don't know.

S. D.

Moved to Canada from Belgium

C. S.

Moved to Switzerland from Mexico

J. d. F.

Moved to Azerbaijan from Belgium

C. V. P.

Moved to Brazil from Belgium

S. K.

Moved to Belgium from India

T. T.

Moved to Burundi from Belgium

M. M.

Moved to United States from Morocco

I. R.

Moved to Kyrgyzstan from Thailand

Ralea

Moved to Netherlands from Romania

P. P.

Moved to Congo from India

A. P.

Moved to Bangladesh from Switzerland

Mr Martijn ter Hart guided us through the beginning of this journey explaining very well the process to follow - Everything went perfect, even my plant survived! - Mr Kuszai was always available, promptly replying to our questions, very professional and friendly

O. C.

Moved to Switzerland from Ireland

E. J.

Moved to Poland from Azerbaijan

excellent service at a reasonable proce. only tiny caveat, the high transit time.

S. F.

Moved to United Arab Emirates from France

Tabea was very helfpul and patient throughout the process.

S. D.

Moved to Belgium from Germany

C. T.

Moved to South Africa from Belgium

A. E.

Moved to United States from Germany

M. K.

Moved to Bosnia And Herzegovina from Belgium

Without last name it would be fine

K. F.

Moved to France from Mexico

A. S.

Moved to Japan from Turkey

Michael Bynens

Moved to Belgium from South Africa

K. G.

Moved to Russia from China

C. G.

Moved to Belgium from United States

I was working in the US for eleven years so moving back to the UK could have been quite daunting. Gosselin made the process very stress free. The advice offered around the forms submitted to HM Revenue & Customs was extremely helpful. - Collection was quick and staff helpful. - The whole process from start to finish was efficient. I always felt that there was someone available if I had a question. - Very helpful and informative. - A good company and good at what they do.

Christopher Kessell

Moved to United Kingdom from United States

Unfortunately some of your mails turned out to be Junk mail so it was some delay.

C. G. H.

Moved to Sweden from Italy

A. C.

Moved to Tunisia from Saudi Arabia

Milena Chilinska

Moved to United States from Poland

Die Auslieferungscrew war sehr gut und auch schnell. Ich finde einfach das das Backoffice von Hanseatic kundenfreundlicher sein könnte und auch mehr informieren sollte... Aber wie gesagt: die Auslieferung selbst war einwandfrei. - Bis auf die Kommunikation des Partners vor Ort alles hervorragend. Alles war auch gut verpackt - gesamthaft ging lediglich eine Teetasse kaputt, ansonsten war alles unbeschädigt angekommen. - Finde es immer noch sehr ungewohnt, dass dies nur über online Besichtigung gemacht wird. Aber die Person, welche das Telefonat durchgeführt hat, hat alles bestens gemacht. Ich würd einfach eine persönliche Besichtigung bevorzugen, deshalb gebe ich an dieser Stelle nur ein gut. - schnell und effizient

F. S.

Moved to United States from Switzerland

B. S.

Moved to Switzerland from Switzerland

G. D.

Moved to Malawi from Belgium

C. P. G.

Moved to France from Mexico

Friendly & motivated team - however, quite a large share of the belongings were forgotten to be loaded onto the lorry in the morning. Fortunately this was discovered at once and a second lorry arrived at noon. - Friendly, enthusiastic team - however, interesting to see the individual level of care taken when wrapping up the belongings. Team member wrapping kitchen ware was very careful, colleague packing belongings in lounge a bit less mindful (heavy items placed on top of other things, one lampshade deformed) - overall very good Interesting to note: We had two identical matresses to move. One was wrapped in paper, one was wrapped in plastic foil. The latter got damaged (torn) and there is a stain on the mattress cover. - All in all very good, but I would have appreciated a more proactive communication when I had not heard anything new for a few days, even though there were no news in the process (here the customs process).

M. P.

Moved to Germany from United Kingdom

Move One should have higher standards, no survey was done in Ethiopie before the packing even though it would have avoided some damages since better wrapping could have been planned. - Team was nice but packing was not satisfactory. No individual wrapping of items, no attention to the most fragile items (glass frame for instance).

C. H.

Moved to Switzerland from Ethiopia

Siehe Kommentare zum Ausladen und Einräumen.

S. H.

Moved to Switzerland from Ghana

Umzugsvolumen war äusserst knapp berechnet, im (20-Fuss-)Container hätten nur noch ca. 5 zusätzliche Kartons Platz gefunden.

S. M.

Moved to Pakistan from Switzerland

F. J.

Moved to Switzerland from Saudi Arabia

H. K.

Moved to Qatar from Australia

K. Q.

Moved to Senegal from Belgium

S. B.

Moved to France from Poland

Notify ahead of time that recipient will owe taxes on imports. Could have been more explicit.

A. V. c. A. S.

Moved to United States from Belgium

- das Haushaltsgut ist schlecht gelagert und alles durcheinander - beim Import gab es Probleme welche hätten vermieden werden können (Auskunft der Botschaft) - wir wollten einige dringende Boxen vor unserem Einzug abholen. Obwohl vorher angemeldet, wurden die Boxen nicht bereitgestellt und es war dann nicht möglich diese sofort zu finden. LG Movers hat angeboten, die Boxen zu suchen und zu liefern. Später verlangen sie dann plötzlich USD 200 für eine seperate Lieferung.

M. S.

Moved to Dominican Republic from Switzerland

R. P.

Moved to Italy from Ireland

M. V. O.

Moved to Netherlands from Ghana

N. F. G.

Moved to South Africa from Belgium

P. R.

Moved to Lebanon from Belgium

Reviews

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